

When you click Continue, you will see another screen where you will configure osTicket. In this case, we meet all the requirements. To do it, open your favorite web browser and go to and you will see the following:Īs you can see, the installer will verify all requirements. Now we will have to complete the installation from the web assistant.

:~$ sudo chmod 0644 /var/Configuring the server for osticket on Ubuntu 18.04 :~$ sudo ln -s /etc/apache2/sites-available/nf /etc/apache2/sites-enabled/nf Then, enable the rewrite apache module, restart the Apache server and finally change the permissions on the osTicket configuration file. Save the changes by pressing CTRL + O and close the file with CTRL +X.Įnable the new VirtualHost: :~$ sudo ln -s /etc/apache2/sites-available/nf /etc/apache2/sites-enabled/nf Remember to change the ServerName values to your own, as well as the log paths. To do this, create a new text file: :~$ sudo nano /etc/apache2/sites-available/nf And now add the following:ĮrrorLog $/_access.log combinedģ.- Creating anew virtualhost for osticket Now we have to create a new Apache Virtualhost for osTicket. :~$ sudo chown -R www-data:www-data /var/www/osticket 4) Create a new virtualhost for osTicket

:~$ sudo cp upload/include/ost-sampleconfig.php upload/include/ost-config.php Then, it copies the default configuration to make it the final one and changes again the owner of the generated folder. Note:If you do not have unzip installed, you can do it by running the command sudo apt install unzip
HOW TO INSTALL OSTICKET ON CENTOS 6 DOWNLOAD
Now we can download osTicket without problems :~$ wget -c :~$ sudo chown -R www-data:www-data /var/www/osticket So let’s get started.Ĭreate a folder in /var/:~$ sudo mkdir -p /var/www/osticket Now we can download osTicket without problems. 3) Dowload and Install osTicket on Ubuntu 18.04 > GRANT ALL ON ticket.* TO 'ticketuser' IDENTIFIED BY 'ticketpss' So, open the MariaDB console and start creating the database, the user and its permissions. This is to avoid working directly with the root user. On the other hand, it is recommended to create a new user that has permissions on this new database. 2) Create a new database for osTicketĪs I said before, osTicket requires a database to store the data generated. Once you have LAMP installed correctly, you can continue with the post. However, osTicket requires the following PHP modules: php7.2 php7.2-common php7.2-gmp php7.2-curl php7.2-mbstring php7.2-xmlrpc php7.2-mysql php7.2-gd php7.2-bcmath php7.2-xml php7.2-cli php7.2-zip php-php-gettext php-pear php7.2-zip php7.2-sqlite3 php7.2-snmp php-db graphviz php7.2-curl php7.2-ldap dbconfig-common php-imap php-intl php-apcu In short, you have to install and configure LAMP on Ubuntu 18.04.įor this, you can check our post about it: In addition to this, osTicket requires a relational database manager to store the information that is generated with the use of the application. Installing osTicket on Ubuntu 18.04 1) Install LAMP on Ubuntu 18.04Īs it is a web application built with PHP, it is necessary to have a fully functional webserver. So as you can notice, it is quite useful for serious and even educational projects.
